Trend Changes to WarrantyRobin
Our Products are Outstanding!
………………..and to back up this statement we are now providing 5 years warranty on IQ4 & IQ4 I/O*.
All IQ4 controllers and IQ4 I/O modules purchased from the 1st of June 2018 will receive a 5-year limited hardware Warranty.*
*This is applicable on Trend systems installed with IQ4 controllers and IQ4 I/O modules. For systems which contain a mixture of IQ4 controllers & 3rd party I/O modules the extended warranty is not offered and our standard 2 year warranty applies as this solution increases the risk to the Trend hardware installed. Offering a solution with Trend IQ4 Controllers and Trend I/O modules provides the best long term investment for our mutual end-users. It improves the long term supportability and is future proofed. So keep it simple, keep it Trend and benefit from the extra 3 years of support and protection on your Trend Controllers.
This extended warranty does not include parts of the product that are implemented to prevent cyber security issues, when it is no longer reasonable to continue to provide security updates to firmware due to advances in or availability of 3rd party components or processing performance and capacity of the original product.
We have updated our standard partner Terms & Conditions document to reflect this very positive change.