Tech Info

Technical Information

reliable controls hospitality

RC-Hospitality Achieves Oracle Validated Integration

A Gold-Standard Achievement for Reliable Controls

Reliable Controls®, a Gold level member of Oracle PartnerNetwork (OPN), today announced the achievement of Oracle Validated Integration of RC-Hospitality® 1.0 with Oracle Hospitality OPERA 5.5. RC-Hospitality is a simple, flexible, and sustainable guest-room integration solution. RC-Hospitality automatically assigns the HVAC/lighting occupancy setting for any room upon guest check-in, enabling the MACH-System™ to improve guest-room comfort and operational efficiency, while delivering analytics for the entire facility.

What it Takes to Achieve the Oracle Gold Standard

To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers. The integration will instill confidence in customers, helping to reduce costs and provide an improved user experience. David Hicks, vice president for Worldwide ISV Cloud Business Development at Oracle said,
Achieving Oracle Validated Integration gives our customers confidence that the integration between RC-Hospitality® and Oracle Hospitality OPERA is functionally sound and performs as tested. For solutions deployed on-premises, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review and test process that helps to reduce deployment risk and improves the user experience of the partner’s integrated offering.

Oracle Validated Integration & Oracle PartnerNetwork

Oracle Validated Integration, available through the Oracle PartnerNetwork, gives customers confidence that the integration of a complementary partner software product with an Oracle “on-premises” Application has been validated and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations and partners who successfully complete the program are authorized to use the “Oracle Validated Integration” logo. For more information about Oracle validation click here or to read about Oracle PartnerNetwork click here. To read the press release in full please click here.

IBC & Reliable Controls

IBC is a proud partner of Reliable Controls. RC proudly offers an industry-best, 5-Year Warranty on all controllers. For more information on this RC update, other RC products or for any queries you may have on any other partner and their products, please get in touch here, we'll be happy to assist you.  

Trend Control Systems Feature Updates

trend control systemsFeature Updates for IQ 4 v3.7

You may have read details for features included in Trend Control Systems IQ 4 v.3.7 and IQSET v7.3. IQ 4 v3.7 has now started shipping, and so we'd like to remind you of the following;
  • Version 3.7 includes Secure vCNCs, for which there is a new procedure to setup a vCNC in a controller, please take this opportunity to attend the online training via the LMS.
  • Without IQSET v7.3 or above engineers will not be able to Upload/Download to a controller with IQ4 v3.7 firmware.
  • When upgrading to IQSET v7.3 or above be aware the minimum requirement is Windows 8.1 on a 64Bit PC
To download IQ®4 v3.7, please click here

TES version 3.8u4 is now available

TES version 3.8u4 is now available on PNet. This release updates TES to the latest version of Niagara AX
  • This release fixes the issue where, in certain circumstances, after 200 or more days of runtime, the network stack on a TONN could get into a state where it would consume 100% of the CPU. This was resolved in AX 3.8U2. Note: that previous resolution in earlier AX builds was incomplete.
  • Further information about this release can be found in the Niagara 3.8u2, 3.8u3, and 3.8u4 release notes.
To download TES version 3.8u4, please click here

Here to Help You

As your premier independent distributor and value-added reseller of BEMS, controllers, measurement and peripheral products, IBC is happy to assist you with any products or existing updates you may want more information on. Contact us today for all queries and quotes.
trend controls ltd

Trend Controls 963 Withdrawal Reminder and Final Update

Trend Controls 963 has served many building operators and our industry for over 15 years, but the time has come to remove this product from sale. From December 23rd, 2019, 963 software will no longer be available for purchase. The technology used within the product is aging and uses components where their future support is not guaranteed by their developers, resulting in unacceptable increased risk to our family of Trend Partners and end-users. As of December 23rd, 2019, Trend will withdraw the final 963 parts from the price list, with the following exceptions:

Product Description Order Code
963 Supervisor Software additional client licenses (from existing number to 25 user. Note: serial no. required) 963S/UP/*/25USER
SOFTWARE RELICENSE CSWR7-RELICENSE

 

At IBC our mission is to ensure you have access to the most up to date information that's important to the work you do. If you'd like more information on this Trend withdrawal or have any questions relating to this or any other product or partner company please don't hesitate to contact our team.

Trend 963 Final Update

Following the announcement of this withdrawal, the final 963 update is now available. Changes in this service pack include several fixes and a number of software enhancements. To view the full list of changes, please click here.

A New Era of Trend Technology

Trend Control's recent launch of IQ VISION version 2.2 has exceeded all expectations and has now established itself as the BMS Supervisor of choice for Trend Partners. IQ VISION 2.2 provides engineers and users with superior integration, visualisation, and IT compliance, meeting the needs of many stakeholders in the life cycle of both traditional and connected buildings. To find out more about IQ VISION, talk to our team now.

Trend Changes to Warranty

Our Products are Outstanding!

....................and to back up this statement we are now providing 5 years warranty on IQ4 & IQ4 I/O*.

All IQ4 controllers and IQ4 I/O modules purchased from the 1st of June 2018 will receive a 5-year limited hardware Warranty.*

*This is applicable on Trend systems installed with IQ4 controllers and IQ4 I/O modules. For systems which contain a mixture of IQ4 controllers & 3rd party I/O modules the extended warranty is not offered and our standard 2 year warranty applies as this solution increases the risk to the Trend hardware installed. Offering a solution with Trend IQ4 Controllers and Trend I/O modules provides the best long term investment for our mutual end-users. It improves the long term supportability and is future proofed. So keep it simple, keep it Trend and benefit from the extra 3 years of support and protection on your Trend Controllers.

This extended warranty does not include parts of the product that are implemented to prevent cyber security issues, when it is no longer reasonable to continue to provide security updates to firmware due to advances in or availability of 3rd party components or processing performance and capacity of the original product.

We have updated our standard partner Terms & Conditions document to reflect this very positive change.

Regards

Trend Marketing

Energy Management Update

Further to Trends announcement on July 12th 2017 regarding Trend Energy Manager being placed on hold. There has been a further delay, in order to guarantee the most robust and secure product possible. The new version of Trend Energy Manager will be supplied with Microsoft’s new SQL Server to ensure the latest version of software is used. Microsoft SQL Server 2017 Express is only supported on 64 bit Windows Operating Systems, and it is due to this change in embedded component that Trend have required additional engineering time in the development the software. At the same time, given the importance of cyber security,Trend are taking the opportunity to re-test every aspect of the product. As a result Trend now anticipate TEM will be available in Q2 2018. When released TEM will support the following Windows Operating Systems - Windows 8**, Windows 8.1**, Windows 10**, Windows Server 2012 and Windows Server 2016 (** Only 64bit versions of the Operating System are supported). This will affect the following order codes:
Order Code Product Description
TEM/TU/050 Trend Energy Manager for 50 Points (3 User)
TEM/TU/100 Trend Energy Manager for 100 Points (5 User)
TEM/TU/250 Trend Energy Manager for 250 Points (5 User)
TEM/TU/500 Trend Energy Manager for 500 Points (10 User)
TEM/TU/UL Trend Energy Manager for 2000 Points (25 User) (special order only)

Air Monitor Webinar 2018

On January 9, 2018 Air Monitor Corporation will host a 1-hour webinar through High Performance Buildings Magazine on measuring outdoor airflow. This webinar will be facilitated by ASHRAE Journal, publishers of High Performance Buildings Magazine, and will be marketed to their audience. By clicking on images above it will take you to the sign-up sheet and provide you with more information. (more…)

Universal Valve Actuator, Yes or No?

MVE515SR

Universal Valve Actuator

 

IBC's advice on choosing a Universal Valve Actuator

The term “universal” means ‘most popular’, it does not imply ‘all’. Therefore, there will be variations and exceptions but sufficient commonality to facilitate the development of effective and efficient linkage kits. Most manufacturers supplying universal valve actuators provide custom made linkage kits which are designed to fit third part valves. (more…)

IBC Valve Retrofit App

IBC Valve Retrofit App

Introducing IBC’s new Valve Retrofit Tool application. An innovative valve retrofit solution from IBC’s technical team. IBC retrofit tool is an application which provides seamless interaction with our sales team. Users can send us measurements and a photo to attain a valve quote. Simply fill out each of the corresponding details and follow the on-screen prompts and submit.

Download our app today!

Go to the Google Play store HERE.