Tech Info

Technical Information

Trend Changes to Warranty

Our Products are Outstanding!

....................and to back up this statement we are now providing 5 years warranty on IQ4 & IQ4 I/O*.

All IQ4 controllers and IQ4 I/O modules purchased from the 1st of June 2018 will receive a 5-year limited hardware Warranty.*

*This is applicable on Trend systems installed with IQ4 controllers and IQ4 I/O modules. For systems which contain a mixture of IQ4 controllers & 3rd party I/O modules the extended warranty is not offered and our standard 2 year warranty applies as this solution increases the risk to the Trend hardware installed. Offering a solution with Trend IQ4 Controllers and Trend I/O modules provides the best long term investment for our mutual end-users. It improves the long term supportability and is future proofed. So keep it simple, keep it Trend and benefit from the extra 3 years of support and protection on your Trend Controllers.

This extended warranty does not include parts of the product that are implemented to prevent cyber security issues, when it is no longer reasonable to continue to provide security updates to firmware due to advances in or availability of 3rd party components or processing performance and capacity of the original product.

We have updated our standard partner Terms & Conditions document to reflect this very positive change.

Regards

Trend Marketing

Energy Management Update

Further to Trends announcement on July 12th 2017 regarding Trend Energy Manager being placed on hold. There has been a further delay, in order to guarantee the most robust and secure product possible. The new version of Trend Energy Manager will be supplied with Microsoft’s new SQL Server to ensure the latest version of software is used. Microsoft SQL Server 2017 Express is only supported on 64 bit Windows Operating Systems, and it is due to this change in embedded component that Trend have required additional engineering time in the development the software. At the same time, given the importance of cyber security,Trend are taking the opportunity to re-test every aspect of the product. As a result Trend now anticipate TEM will be available in Q2 2018. When released TEM will support the following Windows Operating Systems - Windows 8**, Windows 8.1**, Windows 10**, Windows Server 2012 and Windows Server 2016 (** Only 64bit versions of the Operating System are supported). This will affect the following order codes:
Order Code Product Description
TEM/TU/050 Trend Energy Manager for 50 Points (3 User)
TEM/TU/100 Trend Energy Manager for 100 Points (5 User)
TEM/TU/250 Trend Energy Manager for 250 Points (5 User)
TEM/TU/500 Trend Energy Manager for 500 Points (10 User)
TEM/TU/UL Trend Energy Manager for 2000 Points (25 User) (special order only)

Air Monitor Webinar 2018

On January 9, 2018 Air Monitor Corporation will host a 1-hour webinar through High Performance Buildings Magazine on measuring outdoor airflow. This webinar will be facilitated by ASHRAE Journal, publishers of High Performance Buildings Magazine, and will be marketed to their audience. By clicking on images above it will take you to the sign-up sheet and provide you with more information. (more…)

Universal Valve Actuator, Yes or No?

MVE515SR

Universal Valve Actuator

 

IBC's advice on choosing a Universal Valve Actuator

The term “universal” means ‘most popular’, it does not imply ‘all’. Therefore, there will be variations and exceptions but sufficient commonality to facilitate the development of effective and efficient linkage kits. Most manufacturers supplying universal valve actuators provide custom made linkage kits which are designed to fit third part valves. (more…)

IBC Valve Retrofit App

IBC Valve Retrofit App

Introducing IBC’s new Valve Retrofit Tool application. An innovative valve retrofit solution from IBC’s technical team. IBC retrofit tool is an application which provides seamless interaction with our sales team. Users can send us measurements and a photo to attain a valve quote. Simply fill out each of the corresponding details and follow the on-screen prompts and submit.

Download our app today!

Go to the Google Play store HERE.